Privacy Policy

1. We respect your privacy

1.1. Tax Accounting Australia respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, hold, use and disclose your personal information.

1.2. “Personal information” means information or an opinion that we hold and that identifies you or could reasonably identify you. 

2. Collection of personal information

2.1. Tax Accounting Australia may, from time to time, receive and store personal information that you submit through our website, provide to us directly, or supply to us in other forms in connection with our services.

2.2. You may provide basic personal details, including your name, telephone number, postal address and email address to enable us to communicate with you, provide updates, and deliver accounting, taxation or advisory services. We may collect further information at other times, including but not limited to, when you provide feedback, disclose information about your personal, financial or business affairs, update your communication preferences, respond to surveys or promotions, submit payment or billing details, or correspond with our administrative or support team.

2.3. We may also collect and retain any additional information you voluntarily provide to us while interacting with our business or using our services.

3. How we collect your personal information

3.1. Tax Accounting Australia collects personal information in a variety of ways, including when you communicate with us electronically or in person, access our website at www.taxaccountingaustralia.com.au, engage us to provide professional services, or submit documentation required for taxation, accounting or compliance purposes. We may also receive personal information from third parties such as government agencies, financial institutions or professional advisers. Where this occurs, we will handle that information in accordance with this Privacy Policy.

4. Use of your personal information

4.1. Tax Accounting Australia may use the personal information we collect to provide you with professional services, relevant information, updates and communications. We may also inform you about additional services, regulatory changes or opportunities that may be relevant to your financial or business circumstances. Your personal information may also be used to enhance our service delivery and better understand your requirements.

4.2. We may contact you through various communication channels, including, but not limited to, telephone, email, SMS or postal mail.

5. Disclosure of your personal information

5.1. We may disclose your personal information to our employees, directors, insurers, professional advisers, contractors, agents or service providers where reasonably necessary to deliver our services. Personal information will only be provided to third parties where required for service provision or operational purposes.

5.2. We may disclose personal information where required to comply with applicable laws, regulations, court orders, subpoenas, warrants, or lawful requests from regulatory or law enforcement authorities.

5.3. We may use or disclose your personal information to protect the intellectual property, legal rights, reputation, property or safety of Tax Accounting Australia, taxaccountingaustralia.com.au, our clients or third parties.

5.4. Information collected by us may, in some circumstances, be stored, processed or transferred to parties located outside Australia, where appropriate safeguards are in place.

5.5. In the event of a change in ownership, merger, restructuring, or sale of business assets, we reserve the right, to the extent permitted by law, to transfer our databases, including personal and non-personal information. Any such disclosure will be subject to confidentiality obligations and made in good faith.

5.6. By providing your personal information to us, you consent to the collection, use and disclosure of that information as outlined in this Privacy Policy. Where personal information is disclosed to third parties, we will take reasonable steps to ensure that those parties manage your information consistently with this Policy.

6. Security of your personal information

6.1. Tax Accounting Australia is committed to maintaining the security of the information you provide. We implement appropriate physical, electronic and administrative safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

6.2. While we take reasonable measures to protect personal information, the transmission of information via the internet is not completely secure and occurs at your own risk. We cannot guarantee the security of information transmitted to or received from us. Although we strive to prevent unauthorised disclosure, we cannot provide absolute assurance that personal information will never be disclosed inconsistently with this Privacy Policy.

7. Access to your personal information

7.1. You may request access to the personal information we hold about you in accordance with the Privacy Act 1988 (Cth). An administrative fee may apply for providing access to certain information. If you wish to obtain a copy of your personal information or believe that the information we hold is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us at info@taxaccountingaustralia.com.au.

7.2. We reserve the right to refuse access to personal information in circumstances permitted by the Privacy Act 1988 (Cth).

8. Complaints about privacy

8.1. If you have any concerns or complaints regarding our privacy practices, please submit your complaint in writing to:

Tax Accounting Australia
2/195 Adelaide Tce, East Perth, WA 6004 

We take privacy concerns seriously and will respond within a reasonable timeframe after receiving written notice of your complaint.

9. Changes to this Privacy Policy

9.1. We may update or amend this Privacy Policy from time to time at our discretion. Any changes will take effect immediately upon publication on our website. We encourage you to review this page periodically to remain informed about how we manage your personal information.

10. Website

10.1. When you visit our website
When you access www.taxaccountingaustralia.com.au, we may collect certain information, including your browser type, operating system, referring website and related usage data. This information is collected in aggregated form to analyse website performance and improve user experience.

10.2. Cookies
Our website may use cookies from time to time. Cookies are small data files placed on your device that help us recognise repeat visitors and record certain usage information. Cookies do not harm your device or access unrelated data. Most web browsers automatically accept cookies, but you may modify your browser settings to decline them. Please note that disabling cookies may affect website functionality. We may also use cookies to analyse website traffic and enhance user experience. Third-party services, such as Google Ads, may use cookies to display relevant advertisements on our website or other websites you visit.

10.3. Third-party websites
Our website may contain links to third-party websites that are not owned or controlled by Tax Accounting Australia. These links are provided for convenience only and do not imply endorsement or approval. We are not responsible for the privacy practices of external websites. We recommend reviewing the privacy policies of any third-party sites that collect personal information.

WEBSITE TERMS AND CONDITIONS OF USE

1. About the Website

1.1 Welcome to taxaccountingaustralia.com.au (“Website”). The Website provides accounting, taxation, compliance, advisory and related business services information of a general nature. The content published on the Website is intended for informational purposes only and does not constitute personalised taxation, accounting, financial or legal advice.

1.2 The Website is owned and operated by Tax Accounting Australia (“we”, “us”, “our”). Access to and use of the Website, including all associated content, materials, client portals, downloadable documents, communication tools, service descriptions and other related features (collectively referred to as “Services”), is subject to these Terms and Conditions (“Terms”).

By accessing, browsing, reading, interacting with or otherwise using the Website, you acknowledge that you have read, understood and agree to be legally bound by these Terms. If you do not agree with these Terms in their entirety, you must immediately cease use of the Website and any related Services.

1.3 Tax Accounting Australia reserves the right to amend, modify, replace or update these Terms at any time at its sole discretion. Where reasonably practicable, notice of material updates will be published on the Website. Any changes become effective immediately upon publication. Your continued use of the Website following such updates constitutes acceptance of the revised Terms. You are encouraged to periodically review these Terms and retain a copy for your records.

2. Acceptance of the Terms

You accept these Terms by remaining on and continuing to use the Website. Where applicable, acceptance may also occur by clicking an acknowledgement button such as “I Agree” or similar confirmation. If you are using the Website on behalf of a company, partnership, trust or other entity, you warrant that you have authority to bind that entity to these Terms.

3. Eligibility and Lawful Use

3.1 You agree to access and use the Website strictly in accordance with all applicable laws and regulations.

3.2 You must not:

  • Use the Website for unlawful, fraudulent or misleading purposes
  • Engage in conduct that breaches any applicable legislation or regulatory obligation
  • Attempt to gain unauthorised access to restricted areas of the Website
  • Interfere with or disrupt Website functionality or servers
  • Introduce malware, viruses or harmful code
  • Scrape, extract or harvest data without consent
  • Impersonate any person or entity
  • Engage in conduct that damages the reputation of Tax Accounting Australia

Tax Accounting Australia reserves the right to restrict, suspend or terminate access where misuse is suspected.

4. Copyright and Intellectual Property

4.1 Ownership of Content

All materials on the Website, including but not limited to text, blog articles, publications, guides, graphics, logos, branding elements, downloadable resources, videos, layout design, software code and other intellectual property (“Content”), are protected under Australian copyright laws and international conventions. All rights are owned or licensed by Tax Accounting Australia unless otherwise stated. 

4.2 Limited Licence to Use

Tax Accounting Australia grants you a limited, non-exclusive, non-transferable, revocable licence to:

  • Access and use the Website in accordance with these Terms
  • Store temporary copies in your device’s cache memory
  • Print pages for personal, internal and non-commercial use

No ownership rights are transferred to you.

4.3 Restrictions on Use

You must not reproduce, distribute, modify, publish, broadcast, commercially exploit or otherwise use Website Content without prior written consent. Nothing in these Terms grants you rights in respect of trade marks, business names, domain names, patents, designs or proprietary processes owned or licensed by Tax Accounting Australia.

5. Privacy

Tax Accounting Australia is committed to protecting your privacy. Any personal information collected through your use of the Website is handled in accordance with our Privacy Policy available on the Website. By using the Website, you consent to the collection, storage and use of information in accordance with that policy.

6. General Disclaimer

6.1 Informational Nature of Content

All information provided on the Website is general in nature and should not be relied upon as specific professional advice. You should obtain independent taxation, accounting, legal or financial advice tailored to your personal circumstances before acting on any information.

6.2 Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies available under the Australian Consumer Law or other legislation that cannot lawfully be excluded.

6.3 No Representations or Warranties

To the fullest extent permitted by law:

  • All warranties not expressly stated are excluded.
  • The Website and Content are provided on an “as is” and “as available” basis.
  • We do not guarantee uninterrupted access or freedom from errors.
  • We make no representation regarding the completeness, reliability or currency of Website Content.

7. Limitation of Liability

7.1 To the maximum extent permitted by law, Tax Accounting Australia will not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to:

  • Loss of profits or anticipated savings
  • Loss of revenue or opportunity
  • Loss of data
  • Loss of business reputation or goodwill
  • Business interruption

7.2 Our total aggregate liability arising out of or in connection with the Website or these Terms, whether under contract, tort (including negligence), statute or otherwise, is limited to:

  • The re-supply of the relevant services; or
  • Payment of the cost of re-supplying the services.

7.3 Your use of the Website is entirely at your own risk.

8. Third-Party Links and Content

The Website may contain links to third-party websites or external resources. These links are provided for convenience only. Tax Accounting Australia does not endorse, control or assume responsibility for third-party content, security, policies or practices.

9. Termination

9.1 You may cease using the Website at any time.

9.2 Tax Accounting Australia may suspend, restrict or terminate your access immediately and without notice if:

  • You breach these Terms
  • We are required to do so by law
  • Your conduct affects our business reputation
  • Continued access becomes commercially unviable

9.3 Termination does not affect rights or liabilities accrued prior to termination. Provisions relating to intellectual property, limitation of liability, indemnity and dispute resolution survive termination.

10. Indemnity

You agree to indemnify and hold harmless Tax Accounting Australia, its directors, employees, contractors, agents and affiliates from and against any claims, actions, damages, losses, liabilities, costs and expenses (including legal costs on a full indemnity basis) arising from:

  • Your misuse of the Website
  • Your breach of these Terms
  • Your violation of any applicable law
  • Any third-party claim arising from your actions

11. Dispute Resolution

11.1 Mandatory Process

If a dispute arises out of or relates to these Terms, the parties must attempt to resolve the dispute in accordance with this clause before commencing court proceedings, except where urgent relief is required.

11.2 Notice of Dispute

The party raising the dispute must provide written notice outlining:

  • The nature of the dispute
  • The outcome sought
  • The proposed steps to resolve the matter

11.3 Negotiation and Mediation

Within 14 days of notice:

  • The parties must attempt resolution in good faith.
  • If unresolved, mediation must occur in Perth, Western Australia.
  • Mediation costs are shared equally.
  • Each party bears its own legal costs.

11.4 Confidentiality

All communications during negotiation and mediation are confidential and without prejudice.

11.5 Termination of Mediation

If the dispute remains unresolved 14 days after mediation commences, either party may terminate mediation and pursue legal proceedings.

12. Force Majeure

Tax Accounting Australia is not liable for any delay or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, cyber incidents, telecommunications failures, power outages, government actions, regulatory changes or other force majeure events.

13. Electronic Communications

By using the Website, you consent to receiving communications electronically. Electronic communications satisfy any legal requirement that communications be in writing.

14. Venue and Jurisdiction

The Website is intended for use by residents of Australia. Any dispute arising out of or in connection with the Website shall be subject to the exclusive jurisdiction of the courts of Western Australia, Australia.

15. Governing Law

These Terms are governed by the laws of Western Australia, Australia. All disputes, controversies or claims arising out of or relating to these Terms shall be interpreted and enforced in accordance with those laws.

16. Independent Legal Advice

You acknowledge that you have had the opportunity to obtain independent legal advice regarding these Terms and agree that the provisions are fair, reasonable and not contrary to public policy.

17. Severability

If any provision of these Terms is held invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect.